Privacy Policy for Garnet Glaze

Garnet Glaze is committed to protecting the privacy and security of the personal information we collect from our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, interact with our services, or attend our baking classes.

Information We Collect

We may collect personal information that you voluntarily provide to us when you make a purchase, register for a baking class, sign up for our newsletter, contact us through our online platform, or engage with our catering services. This information may include:

• Contact Information: Such as your name, email address, postal address, and telephone number.
• Order Details: Information related to your purchases of artisanal bread, custom cakes, French pastries, Singaporean-inspired desserts, catering services, or baking class registrations.
• Payment Information: While we process payments through secure third-party payment processors, we may collect minimal transactional details related to your purchases. We do not store full credit card numbers on our servers.
• Communication Preferences: Your preferences for receiving marketing communications from us.
• Feedback and Inquiries: Information you provide when you communicate with us, including customer service inquiries and testimonials.

We also automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, and how you interact with our online platform. This data helps us improve our site's functionality and your user experience.

How We Use Your Information

We use the personal information we collect for various purposes, including:

• Providing Services: To process your orders, fulfill catering requests, confirm baking class registrations, and deliver our products and services.
• Communication: To communicate with you about your orders, inquiries, updates to our services, and promotional offers that may be of interest to you.
• Improving Our Services: To understand how our services are used, conduct research and analysis, and enhance the quality of our offerings, including our artisanal bread, custom cakes, French pastries, and Singaporean-inspired desserts.
• Marketing: To send you newsletters, special offers, and information about Garnet Glaze events, provided you have opted in to receive such communications.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business (e.g., payment processing, logistics, marketing, IT services), or servicing you, provided those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the retention period expires, we will securely destroy or anonymize your information.

Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Access: The right to request access to the personal data we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete personal data.
• Erasure: The right to request the deletion of your personal data under certain conditions.
• Restriction of Processing: The right to request that we restrict the processing of your personal data under certain circumstances.
• Objection to Processing: The right to object to the processing of your personal data under certain conditions.
• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: The right to withdraw your consent at any time if we are relying on your consent to process your personal data.

To exercise any of these rights, please contact us using the contact details provided below.

Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure server access. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our site may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to This Privacy Policy

Garnet Glaze reserves the right to update or modify this Privacy Policy at any time. We will post any changes on this page, and the "last updated" date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Garnet Glaze

22 Ann Siang Road,

#01-05 The Club Street Residence,

Singapore, Central Region, 069692, Singapore